12 July 2026
Let’s face it — running a business without checking out what your competitors are doing is like driving with your eyes closed. If you're aiming to grow, scale, or even survive in your industry, competitor analysis should be glued to your strategy. Especially when you’re setting business objectives. But the big question is – how do you actually do that without getting lost in the noise?
In this guide, we're breaking down the step-by-step process of analyzing your competitors so that your business objectives aren’t shots in the dark, but strategic moves that can actually give you a winning edge.
Simple. If you don’t know what your rivals are up to, you won’t know what you’re up against. Business objectives shouldn’t be set in a vacuum — they need to reflect real-world conditions. Your competitors are a living, breathing benchmark of what’s possible in your space. Analyzing them helps you:
- Identify gaps in the market
- Spot industry trends early
- Avoid mistakes they’ve already made
- Set realistic, achievable goals
- Find ways to stand out
Think of it this way: competitor analysis is like scouting the other team before a big game. Would you go in blind? Probably not.
- Direct Competitors: These are businesses offering the same product/service to the same target audience.
- Indirect Competitors: They offer alternatives to your product. They might not be carbon copies of your business, but they still steal market share.
- Emerging Competitors: New entrants that are gaining traction quickly.
Use tools like Google Search, social media, and even customer feedback to find out who your buyers are comparing you with. If you’re a coffee shop, you might think Starbucks is your competitor, but it might actually be the bakery around the corner with killer lattes.
Tip: Make a list. Categorize them by the type of competitor and how much of a threat they pose.
- What’s their unique selling proposition (USP)?
- Are they positioned as affordable or premium?
- What’s their revenue model? Subscription? One-time purchase?
- Do they have any partnerships or external funding?
- How do they distribute their products/services?
You can often get this info from their website, press releases, interviews, and financial reports (if they’re a public company). Even customer reviews can give clues about how they operate.
If your competitor is thriving with a subscription model while you’re trying to do one-time sales, maybe it’s time to rethink your strategy.
- Is it user-friendly?
- What’s the tone of their content?
- Are they blogging? How often?
- What calls-to-action (CTAs) are they using?
- Engagement levels (likes, comments, shares)
- Types of content (videos, infographics, memes)
- Posting frequency
- Paid campaigns and promotions
- Ahrefs
- SEMrush
- Ubersuggest
- Moz
These can show you:
- Top-performing keywords
- Backlinks
- Domain authority
- Organic traffic estimates
If your competitor is ranking #1 on Google for “best vegan candles,” you need to know what kind of content got them there — and how you can do it better.
Here’s what to look for:
- Are their prices higher or lower than yours?
- Do they offer tiered pricing or bundles?
- Any discounts, promos, or loyalty programs?
- How transparent are they with their pricing?
Sometimes, it’s not just about the price — it’s about perceived value. If they’re charging more and still getting customers, dig into why.
Check their:
- Reviews and ratings: Look on Google, Yelp, TrustPilot, etc.
- Customer service: Try contacting their support — how fast do they respond?
- Return policy: Is it customer-friendly?
- Onboarding and follow-up: What do their emails look like post-purchase?
A competitor with rave reviews and a seamless buying experience is doing something right. Use that info to improve your own CX.
- What makes their brand memorable?
- Do they have a consistent tone in all channels?
- How do they position themselves in the market?
- Are they targeting a niche or going broad?
If your competitor’s brand feels more connected with your shared audience, you might need to rework your messaging or visual identity.
Innovation can show where the market is heading. Keeping tabs on it helps you anticipate shifts instead of playing catch-up.
Ways to stay updated:
- Subscribe to their newsletters
- Follow their blogs and social channels
- Set Google Alerts for their brand name
- Monitor press releases and product updates
This is especially crucial in tech and fast-moving industries, where one new rollout can completely change consumer expectations.
Create a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) for each major competitor.
For example:
| Category | Competitor A |
|--------------|---------------------------------------|
| Strengths | Strong branding, high domain authority |
| Weaknesses | Poor customer service, overpriced |
| Opportunities | Untapped younger demographic |
| Threats | New entrants, changing market trends |
This will help you position your own goals in a way that fills the gaps and avoids their pitfalls.
- Set realistic revenue goals: Based on what others in your niche are pulling in.
- Choose the right marketing channels: Don’t throw money at TikTok just because it’s hot — go where your competitors are succeeding.
- Refine your value proposition: Offer what others don’t. Make your uniqueness your advantage.
- Improve operations: If competitors are killing it with automation, maybe it’s time to upgrade your tech stack.
Your goals might look like this:
- Increase organic traffic by 40% over six months (to match or beat top competitors)
- Launch a new product feature that solves a problem competitors aren’t addressing
- Improve customer retention by 20% through better onboarding based on competitor benchmarks
Set a schedule — maybe once a quarter — to review what your competitors are up to. Track your metrics. And tweak your objectives as needed.
Think of it like going to the gym. You don’t just bench 200 once and call it a day. You show up, push harder, and keep track.
So next time you’re dreaming up big goals for your business, don’t just look inward. Look around. Then leap forward.
Your competitors? They're not just threats. They're clues.
all images in this post were generated using AI tools
Category:
Business GoalsAuthor:
Matthew Scott